Preventive Maintenance

1. Use walk-off mats at all entrances to absorb soil and moisture. Clean mats regularly so they don't become sources of soil themselves.
2. Use a quality pad under your carpet, particularly on stairs. A good pad gives better resilience underfoot and extends the life of your carpet. Some carpets carry warranties with specification requirement. Before purchasing your carpet pad, review your warranty.
3. Move heavy furniture occasionally to avoid excessive pile crushing. Put coasters intended for use with carpet under the legs of tables, chairs, and other furniture to help distribute the weight and prevent mashing the pile. Do not use chairs or appliances with rollers or casters on carpet without a chair pad designed for carpet. Continued use without a chair pad can cause damage to the carpet.
4. When moving heavy wheeled furniture or equipment prevent damage by placing heavy cardboard or plywood between the wheels and the carpet.
5. Use of area rugs with our carpet can enhance the total look of a room or office, but be sure to remove and clean them regularly. Also clean and restore the pile of the carpet underneath. After your carpet is done remember to allow the carpet and the area rugs to dry completely before replacing the rugs.
6. Protect your carpet from prolonged periods of direct sunlight with blinds, shades, or awnings or commercial tinted glass.

   Please Note: Carpets with stain resistant treatments improve your ability to clean, not prevent, stains. No carpet is stain proof. Carpets with soil resistant treatments reduce the rate of soiling and make it easier to clean, but all carpets require regular care and maintenance.

1. A solution of a mild liquid detergent (no more than 1/4 teaspoon of detergent to 32 ounces of water). A clear, non-bleach liquid dishwashing detergent such as Dawn, Joy, or clear Ivory is recommended. Do not use detergents which are cloudy or creamy because they may leave a sticky residue.
2. A solution of white vinegar and water (1 part vinegar to 1 part water).
3. White cloths, white paper towels.
4. An ammonia solution of one tablespoon of ammonia to one cup of water. Do not use on wool!
5. Non-oily nail polish remover.
6. Chewing gum remover (freeze or solid type).
7. Non-flammable spot remover specifically for grease, oil, or tar, such as Carbona, Energine, or K2R.

1. Remove as much of food spills as possible by scraping gently with a spoon or dull knife.
2. Absorb wet spills as quickly as possible by blotting repeatedly with white paper of cloth towels.
3. Always blot; Never rub or scrub abrasively, as a fuzzy area may result. When blotting, work from the outer edge in toward the center of the spot to avoid spreading the spill.
4. Always follow up with water to remove detergent residue that may become sticky and cause rapid re-soiling.
5. Draw out any remaining moisture by placing several layers of white towels over the spot and weighing them down with a heavy object that will not transfer color.